For Ages 21+

gee99's commitment to responsible gambling

Gaming is best when it stays enjoyable. gee99 is committed to giving you all the protection tools and support you need to play safely and mindfully.

Our pledge

gee99 believes that gambling is a form of entertainment — not a way to earn a living. We want every one of our players to stay informed, know their limits, and never hesitate to seek support whenever they feel it is needed.

Safe Environment

SSL encryption and fair play are ensured on gee99. Your account, information, and funds are always protected.

Time-Out Feature

If you ever feel like you need to pause, you can put your account on a break for a set period of time yourself.

Deposit Limit Setting

Set your own daily, weekly, or monthly deposit limit — it is the most effective way to stay within your budget.

Self-Exclusion

If needed, you have the option to exclude yourself from the platform for a set period or permanently.

24/7 Support

For any issue, our support team is by your side via live chat or email — in Bengali and English.

Minor Protection

gee99 is for players aged 21 and above only. No account is activated without age verification.

Core principles of responsible gambling

Online gaming or betting can be a part of entertainment, but it should never take priority over your financial security or mental well-being. gee99 wants you to stay aware and follow the principles below:

Remember: There is no guarantee of winning in gambling. Only bet what you can afford to lose.

  • Set a budget before you play and stick to it — never place extra bets to try to recover losses.
  • Set a time limit for playing — avoid long continuous sessions and take regular breaks.
  • Never play with borrowed money — and not with money set aside for bills either.
  • Avoid playing when you are drinking or under mental stress — decision-making is harder in those states.
  • When playing stops being fun, stop — forcing yourself to keep going is not a solution.
  • Spend time with family and friends — gambling should not become a substitute for social life.

Age restriction: gee99 strictly enforces a 21+ policy. Opening an account for minors is strictly prohibited. If you have children or teenagers at home, make sure your device is password protected.

For Ages 21+

Entertainment for Adults Only

gee99 ensures that every player's age is confirmed through an information verification process. This is part of our commitment to maintaining a safe environment for everyone.

Signs of problem gambling

It can sometimes be hard to tell when gambling is becoming a problem. If you notice any of the signs below in yourself, be alert and seek help.

Personal signs

  • Returning to gambling repeatedly to try to recover losses
  • Trying to stop or limit gambling but failing
  • Feeling restless or anxious when thinking about gambling
  • Hiding gambling from family or friends
  • Gambling to escape stress or emotional pain

Financial and social signs

  • Spending more money on gambling than your budget allows
  • Taking out loans or selling valuables to fund gambling
  • Cutting back on time for work, family, or studies to spend more time gambling
  • Lying because of gambling or damaging relationships with others
  • Having trouble keeping up with regular bills or necessary expenses

If you notice any one of these signs in yourself, please contact the gee99 support team right away. We will help you find a way forward.

How to use the protection tools

gee99 helps you stay in control of your gaming experience. Here is a step-by-step breakdown.

01

Deposit Limit Setting

Go to your Account Settings and set a 'daily', 'weekly', or 'monthly' deposit limit. Once a limit is set, it takes effect immediately, and increasing a limit requires a specific waiting period.

02

Activate a Time-Out

If you feel like you need a few days of rest — you can temporarily close your account for anywhere from 24 hours to 30 days. During this time, no login or transactions will be possible.

03

Apply for Self-Exclusion

Self-exclusion is a strong step for a long-term break. It is possible from a minimum of 6 months up to a permanent exclusion. During this period, the account cannot be reactivated.

04

Reality Check

Set reminders to prompt yourself at regular intervals — this helps you understand how long you have been playing and how much you have spent.

05

Set a Loss Limit

Arrange for your session to end automatically once a set amount of losses is reached. This prevents impulsive over-spending.

06

Contact Support

If you need help using any of the above tools or want to talk about your gambling, our team is ready around the clock on 24/7 live chat.

Need help? We're here

Share any concerns or issues about gambling — the gee99 support team is always ready to help in Bengali and English.

gee99 Support Team

If you feel that gambling is having a negative impact on your life, reach out to us through any of the channels below. We will listen without judgment and help you find a way forward.

24/7 live chat — instant support at any time
Full support available in Bengali and English

Support for Family and Friends

If someone close to you is struggling because of gambling, you can also reach out to us. We can offer guidance on how to help them.

Remember — acknowledging the problem is the first and most courageous step. Asking for help is not a sign of weakness; it is a sign of strength.

gee99's goal is to create an environment where every player feels safe and secure — and gets the right support whenever they need it.

Common FAQs

Log in to your gee99 account and go to Account Settings. There you will find the 'Responsible Gambling' or 'Protection Settings' section, where you can set daily, weekly, and monthly deposit limits. Reducing a limit takes effect immediately. Contact live chat for assistance.

Yes. During the self-exclusion process, any eligible balance in your account will be kept safe. You can request a withdrawal at the time of applying for exclusion. Contact the support team for more details.

The minimum age to play on gee99 is 21. Age is confirmed during the registration and verification process. Accounts belonging to underage users are not activated, and accounts are suspended in cases of suspicion.

A Time-Out is a temporary break — from 24 hours to several weeks, after which the account is automatically reactivated. Self-Exclusion is a longer-term and stronger measure — a minimum of 6 months up to permanent, with no option to reactivate the account during that period.

Yes. If a family member is experiencing problems due to gambling, you can contact gee99 support directly. We can initiate a self-exclusion process on a third-party request, though identity verification of the account holder may be required. Reach us via live chat or [email protected].

The minimum deposit on gee99 is ৳100 (across all methods — bKash, Nagad, Rocket, and Upay). You can set a lower or a specific deposit limit yourself in your Account Settings.

Enjoy safely, play mindfully

On gee99, fun and safety go hand in hand. We are ready to help at any time.

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