gee99 Privacy Policy

01Introduction & Definitions

gee99 (referred to hereinafter as "we", "our", or "platform") is an online entertainment and sports betting platform in Bangladesh. We fully respect the privacy of our users ("you", "your", or "member") and are committed to protecting your personal information.

This Privacy Policy ("Policy") describes what types of information gee99 collects during your use of the website (https://gee99.bar) and related services, how that information is used, and under what circumstances it may be shared with third parties.

Key Definitions

• Personal Data: Any information that can directly or indirectly identify you. For example: name, email address, phone number, financial transaction details.
• Processing: Any operation performed on personal data, including collection, storage, use, disclosure, and deletion.
• Data Controller: The entity that determines the purposes and means of processing personal data — in this case, gee99.

02Types of Information Collected

gee99 collects various types of information to improve your service experience and maintain a secure environment. We only collect information that is necessary to provide our services.

a) Registration & Account Information

• Full name and username
• Email address and mobile number
• Date of birth (for age verification)
• Residential address
• National ID card or passport details (for identity verification purposes)

b) Financial Transaction Information

• Mobile banking numbers (bKash, Nagad, Rocket, Upay)
• Deposit and withdrawal history
• Transaction amounts and timestamps

c) Gameplay & Activity Information

• Gaming history and betting logs
• Preferred games and categories
• Use of bonuses and promotional offers

d) Technical & Device Information

• IP address and device type
• Browser version and operating system
• Site visit times, page views, and navigation patterns
• Cookie and session data

e) Communication Information

• Records of conversations with the support team (live chat and email)
• Details of complaints and feedback

03Purpose of Data Collection

gee99 uses your information for the following legitimate purposes. We never use your information for any other purpose without your consent.

Service Delivery & Operations

Your information is used to create and manage your account, process deposits and withdrawals, and personalize your gaming experience according to your preferences.

Security & Fraud Prevention

Information is analyzed to protect your account from unauthorized access, detect suspicious activity, and prevent financial fraud.

Legal Compliance

Identity verification and financial transaction records are maintained to comply with applicable laws, regulations, and regulatory authority guidelines.

Customer Support

Contact information is used to resolve your issues quickly and effectively, provide accurate responses to support queries, and improve service quality.

Service Development & Analysis

Anonymous statistics are analyzed to evaluate platform performance, develop new features, and improve the user experience.

Promotional Communications

If you have given consent, you may be informed about new offers, bonuses, and relevant updates. You have the option to withdraw this consent at any time.

04Data Storage & Security

gee99 employs the most advanced technical and organizational measures to protect your information. Our security practices are described in detail below.

Technical Security Measures

• SSL Encryption: All data transmission between your browser and our servers is encrypted using SSL/TLS technology.
• Database Encryption: Industry-standard encryption is used when storing sensitive information.
• Firewall & Access Control: Only authorized personnel can access your information within defined limits.
• Regular Security Audits: Regular assessments are conducted to identify and address system vulnerabilities.

Organizational Security Measures

• Data protection training for staff
• Minimum access policy — each staff member only has access to the information required for their role
• Rapid response plan in the event of a data breach

05Sharing Information with Third Parties

gee99 never sells your personal information. However, information may be shared with third parties in specific circumstances due to service delivery requirements and legal obligations.

Service Provider Partners

Payment processors (bKash, Nagad, Rocket, Upay), technology infrastructure providers, and game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, etc.) share limited information with us — solely to operate their own services and under the terms of our agreements.

Disclosure for Legal Reasons

If information must be disclosed due to a court order, government directive, or legal obligation, gee99 will disclose it in compliance with the law. Where possible, you will be notified in advance.

Business Transfers

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new owning entity, subject to the same privacy protections.

What We Never Do

• Sell or rent your information to any third party
• Disclose personally identifiable information to advertisers
• Use information for marketing purposes without consent

06Cookies & Tracking Technologies

Cookies and similar technologies are used to operate the gee99 website smoothly and to improve your browsing experience.

Types of Cookies

• Essential Cookies: Essential for maintaining login status, ensuring security, and operating core site functions. Without these, the platform will not work properly.
• Functional Cookies: Used to remember your language preferences, display settings, and personalized experience.
• Analytics Cookies: Collect anonymous statistics to understand which parts of the site are used most. This information is used to improve services.

Cookie Controls

You have the option to accept or reject cookies from your browser settings. However, disabling essential cookies may prevent some important platform features from working.

07User Rights

Every member registered with gee99 holds certain important rights over their personal information. We respect these rights and keep them easy to exercise.

Right to Access & Review

You can contact us at any time to request a copy of the information we hold about you. We are obligated to provide it within a reasonable time.

Right to Correction

If any of your information appears to be incorrect or incomplete, you can request a correction through your account settings or by contacting the support team.

Right to Deletion

In certain circumstances (such as after closing your account), you may request that your personal information be deleted. However, some information may need to be retained for a specific period due to legal and regulatory obligations.

Right to Object to Processing

You may object at any time to your information being used for marketing communications. Your request will be acted on immediately.

Right to Data Portability

You may request that your account data be exported in a machine-readable format.

08Data Retention Period

gee99 does not store your information indefinitely. There is a specific retention policy for each type of information.

Active Accounts

Your information will be retained to provide services for as long as your account remains active. This information is needed to ensure service quality and keep your experience personalized.

After Account Closure

Even after an account is closed, financial transaction records and identity verification documents are retained for a specific period due to legal and regulatory obligations. This retention period is necessary for fraud prevention and legal dispute resolution.

Marketing Information

Information related to marketing communications is deleted or its processing is stopped as soon as consent is withdrawn.

Logs & Session Data

Technical logs and session data are generally stored for a short period and are automatically deleted after security analysis.

09Minor Privacy

gee99 is strictly a platform for users aged 21 and above only. Collecting or processing personal information of minors is against our policy.

Age Verification Process

We collect date of birth at the time of registration, and users under 21 are not allowed to create an account. In suspicious cases, additional identity verification may be carried out.

Unknown Registration

If we become aware that a minor has registered on our platform, that account and all associated data will be deleted immediately and all transactions will be cancelled.

If parents believe their child is using our platform, please contact us directly at [email protected].

10Policy Changes & Updates

gee99 may update this privacy policy from time to time. Changes to the policy may be made due to service improvements, legal changes, or technical updates.

Notification of Changes

In the case of significant changes, we will notify you in the following ways:

• Sending a notification to your registered email
• Displaying a clear notice on the main page of the platform
• A notice of the updated policy at the time of login

Use After Changes

If you continue to use the platform after a policy update, you will be considered to have automatically accepted the new policy. If you do not agree to the changes, you have the right to close your account.

11Payment Information Security

All financial transactions on gee99 — deposits and withdrawals — are processed through bKash, Nagad, Rocket, and Upay. These mobile banking services themselves follow high-standard security practices.

What We Do Not Store

gee99 never stores your mobile banking PIN, OTP, or full account password. Only the transaction reference number, amount, and partial account information (such as the last 4 digits of the mobile number) are kept on record.

Minimum Deposit & Withdrawal

The minimum deposit amount on gee99 is ৳100 and the minimum withdrawal is ৳500. The same limit applies to all payment methods. Withdrawals are generally completed within 1 hour.

Fraud Protection

We operate an automated monitoring system to detect unusual transaction patterns. In the case of suspicious activity, the account is verified immediately and transactions are temporarily suspended if necessary.